FAQ - Bhaktipeeth.com

You can book an astrology consultation directly on our website.

Choose your preferred consultation type, make the payment, and we will schedule a session via phone, video call, or email.

Our predictions are based on Vedic astrology principles and are analyzed by experienced astrologers.

However, astrology provides guidance, not absolute predictions. Your free will, faith and efforts play a crucial role in your life’s journey.

Yes, we offer consultations globally via Zoom, WhatsApp, Google Meet, or Email.

Time zones are adjusted based on your location.

Once your astrology consultation is completed, we will send your detailed horoscope report via email in PDF format within the specified timeframe.

For precise astrology readings, we need:
✅ Date of Birth
✅ Time of Birth (exact time preferred)
✅ Place of Birth (city & country)

If you don’t know your exact birth time, we offer Birth Time Rectification Services.

Or, we use Prasna Kundali.

Yes, we provide Vedic remedies, including Yantras, Homas, Mantras, and gemstones, for specific issues like career growth, marriage problems, financial stability, and health concerns.

Yes! You can book a one-on-one consultation with our astrologers or speak to a priest before your puja/homa. Simply select your preferred service on Bhaktipeeth.com and schedule a session.

Yes! If you have any questions about the puja process, you can request a call with the priest before booking. Contact us at hi@bhaktipeeth.com for assistance.

Astrology consultations usually last 30-60 minutes, while discussions with priests regarding puja procedures are typically 10-20 minutes.

Consultations with astrologers are paid sessions, while brief discussions with priests about puja logistics are usually free. However, a detailed puja consultation may require a nominal fee.

You can book a puja online via Bhaktipeeth.com.

After booking, we will confirm the schedule, and you can either attend in person or watch live on video. Charges will be different for in person puja.

Our pujas and homas are conducted in sacred locations such as:

• Kashi (Varanasi)
• Haridwar and Rishikesh
• Ujjain Mahakaleshwar Temple
• Trimbakeshwar (for Kaal Sarp Dosh Puja)
• Ajmer and Pushkar
• Special temples and ashrams across India

You can choose a preferred location based on the type of puja.

Yes! We provide live-streaming services for all pujas. You will receive a link to watch your puja in real-time.

As part of our rituals, the Prasad is offered to the deities and distributed at the sacred location where the puja is performed.

If you wish, we encourage you to offer prayers at home and seek divine blessings while the puja is conducted.

You will also receive a digital report and photos/videos of the puja as confirmation of its completion.

Yes, we offer customized energization (Pran Pratishta) of Yantras, Malas, and gemstones before shipping.

You can email us at hi@bhaktipeeth.com for bulk orders or specific requirements.

You can donate online through our official donation page on Bhaktipeeth.com. We accept contributions for various social and spiritual causes, including temple construction, free food distribution (Annadan), and Vedic education initiatives.

Your donation can support:

• Temple Construction & Maintenance
• Annadan (Food for the Needy)
• Vedic Education & Spiritual Awareness Programs
• Gau Seva (Cow Protection & Care)
• Havan & Pujas for Social Well-being

We accept donations via:

• UPI, Net Banking, Debit/Credit Cards (India)
• PayPal & Stripe (International donations)
• Google Pay, PhonePe, Paytm

We ensure full transparency in fund allocation. Regular updates on donation-based activities are posted on our website and social media platforms.

Yes, you can specify a dedication name while donating. For special pujas or rituals in someone’s memory, kindly mention details while donating.

We accept various payment methods, including:

• UPI (Google Pay, PhonePe, Paytm, BHIM UPI)
• Net Banking & Debit/Credit Cards (Visa, MasterCard, RuPay, Amex)
• PayPal & Stripe (For International Payments)
• Bank Transfers for bulk orders and donations

Yes! We accept international payments via PayPal and Stripe. Please select the appropriate option during checkout.

Currently, payments are processed in INR, but international users can pay via PayPal or Stripe, which automatically converts their currency at the prevailing exchange rate.

Yes! We use SSL encryption and work with trusted payment gateways (Razorpay, Stripe, PayPal) to ensure all transactions are safe and secure.

We never store your payment details.

Yes! After making a payment, you will receive an invoice or receipt via email within 24 hours.

If you don’t receive it, please contact us at hi@bhaktipeeth.com.

If your payment fails:

• Retry using a different payment method
• Ensure your card/bank account has sufficient balance
• Check if international transactions are enabled on your card
• If the issue persists, contact us at hi@bhaktipeeth.com

No, we do not offer COD. Since most of our services are digital and spiritual (consultations, pujas, and remedies), payments must be made online before the service is provided.

We allow cancellations under specific conditions:

• Astrology consultations – Can be rescheduled but not refunded.
• Puja bookings – Can be canceled only if requested at least 48 hours in advance.
• Custom-made products (Yantras, Malas, Gemstones, etc.) – Once energized and shipped, they cannot be canceled.

For any cancellation requests, email us at hi@bhaktipeeth.com.

Due to the personalized nature of astrology and puja services, refunds are generally not available.

However, if there is a valid concern, we will work towards a satisfactory resolution.

Yes, if you missed your scheduled consultation, you can reschedule it once without additional charges. However, repeated reschedules may require an additional fee.

After booking a puja or placing an order, you will receive a confirmation email with a tracking link or service status update. You can also WhatsApp us for real-time updates.

You can reach us via:

📧 Email: hi@bhaktipeeth.com
📱 WhatsApp: +91-9741599151
🌐 Live Chat on Website

Our support team is available:

⏰ Monday to Saturday: 9 AM – 7 PM IST
⏰ Sunday: Limited Support (Email & WhatsApp only)

We strive to respond to queries within 24 hours.

Yes! If you need assistance over a call, you can request a callback via email or WhatsApp, and our team will arrange a call at a suitable time.

If you entered incorrect details (birth details for astrology consultation, delivery address, etc.), email us at hi@bhaktipeeth.com as soon as possible. We will update the details if possible.

You can request a brief pre-consultation discussion before booking. However, full consultations are available only after payment is made.

Once your payment is successful, you will receive a confirmation email and WhatsApp message (if opted in). If you don’t receive confirmation within 2 hours, please contact us.

Yes! We occasionally offer special discounts, referral programs, and festival offers. Subscribe to our newsletter or WhatsApp updates to stay informed.